“Try the steps below to fix problems with Google Play. They may help if: You can’t download or install apps or games from the Google Play Store. Tap Apps & notifications See all apps. Scroll down and tap Google Play Store. Tap Storage Clear Cache. Next, tap Clear data. Re-open the Play Store & try your download again. Step 3: Restart your device. If you still can’t download after you clear the cache & data of the Play Store, restart your device.
If you're having trouble with the Google Play Store app not opening or downloading, please see the steps below.
Please make sure you have an active internet connection before attempting any troubleshooting
Troubleshoot play store issues
Restart the deviceClick to ExpandIn older operating systems you'll find this option in Settings > Application Manager
In older operating systems you'll find this option in Settings > Application Manager
2Select the 3 dot menu button on the top right hand side and tap Show system appsIn older operating systems you'll find this option in Settings > Date & Time
Can't Download Apps From Windows Store
1Open the Settings app and select Device MaintenanceIn older operating systems you'll find similar options in a seperate app called Smart Manager, however you can check Settings > Storage.
In older operating systems you'll find this option in Settings > Accounts
Any information removed in this process will be downloaded onto the device once the account is added back in.
Ensure you do not have a build up of pending apps to either be downloaded or updated, this may delay the download process on your Galaxy device.
1Open Settings and Select AppsIn older operating systems you'll find this option in Settings > Application Manager
If none of the above steps have resolved the problem please call 1300 425 299 (in Australia) for further assistance.
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Contact UsI am using Samsung Galaxy Duos GT-I8262. Yesterday I encounter this strange problem. Whenever I download or update an app from Play Store, it only shows downloading bar and the app won't download in a century. Things which I have already done:
- Clearing cache/data Play Store and Play Services
- Deleting Google account
- Enabled download manager
- Rooted phone and edited
hostsfile by inserting#in the start of 2nd line - Reset the phone twice
- Checked phone date and time
In short, I employed every possible solution but still no luck. Any other solutions?
1 Answer
I Cant Able To Download Apps From Play Store
You can try clearing Proxy Settings on your device
you can get more help on this topic at inforaid
protected by Community♦Jul 5 '15 at 16:48
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