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But, still, if users cannot open PDF attachments in yahoo mail then, it is recommended to use the third-party solution i.e. PDF Repair Tool. It is a highly suggested solution.

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• 1 Keep an Attachment When Replying to an Email in Outlook
• 2 Send PDF Files Via Gmail
• 3 Open Attachments in Microsoft Word
• 4 Reinstall Thunderbird

The ability to receive, download and open email attachments in your Yahoo email is crucial to your business, as email attachments can contain invoices, memos and other important business documents. Before contacting technical support, perform basic troubleshooting to possibly solve the problem yourself.

1.

Upgrade your Web browser to ensure that you have the latest version. If your browser is out-of-date, the settings may not be properly configured to open your Yahoo email attachments.

2.

Download and install the free Adobe Reader program if you are unable to read PDF file attachments (link in Resources).

3.

Disable your anti-virus or firewall protection, as these programs could be blocking your ability to download attachments. If you can successfully download a Yahoo email attachment, add an exception to both programs to allow for downloading and opening attachments. Refer to the user guide for your firewall and anti-virus programs for help with disabling the programs and adding exceptions.

4.

Restart your computer if problems persist with downloading and viewing attachments. A restart can help resolve most attachment issues that are related to Internet connectivity.

5.

Disable any browser add-ons or plugins, as these may interfere with the opening of an attachment. Restart your browser and attempt to re-open the attachments.

Tip

• If you are still unable to open email attachements after troubleshooting, contact Yahoo customer care for additional help (link in Resources).

About the Author

Maya Walker began writing professionally in 2008. Her articles have appeared on a variety of websites, covering technology, personal finance, music and health topics. Walker is pursuing a Bachelor of Arts in English at Stephen F. Austin University in Texas.

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• Jochen Sand/Digital Vision/Getty Images

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Hi sding,

1. Do you remember any changes prior to the issue occurring?

2. Does the issue occur only with Yahoo mail?

In the meantime, follow these steps and check if they help.

Step 1:

Cn Yahoo

I'd suggest you optimize your Internet Explorer by following all the steps/methods given in it.

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Step 2:

Mail

Uninstall any toolbars installed on your computer. If you have any third party toolbars installed on your computer, remove the toolbars and check if you have the same issue. You can refer the below article that will give you information on ‘How to remove programs':

How To Download Attachments From Yahoo Mail

Step 3:

a. I'd suggest you create a new user account and check if the issue persists.

b. If the issue is resolved in the new user account, then you probably had a corrupted user account and would want to fix it .

Azeez Nadeem - Microsoft

Cannot Download Attachments From Yahoo Mail Google Chrome

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